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Leadership

A two-question quiz to help you find the right health and wellbeing app for you

We are hearing more and more about it these days. Issues of poor mental health and general wellbeing are on the rise in Australia, and in Australian workplaces. Actually, Beyond Blue report one in every five Australians experience a mental health condition in a given year, and around 63% of Australian’s were considered overweight or obese in 2014-2015 according to the Australian Institute of Health and Welfare. These are some shockingly big numbers.

 

If you are sitting on a train or you’re at work right now, look around you. With the prevalence of mental and physical health concerns being this high, it’s more than likely that many of the people you see right now could be dealing with related issues. And, of course, this could be affecting not only their personal life, but their professional career as well.

 

So, what to do? Well, we found that leading mental health wellbeing organisation ReachOut had a little tool to help you out. Just follow a simple two-question quiz on their website and you will be presented with all the perfect apps suitable to help you manage and improve your health and wellbeing.

 

As a business owner, manager, team leader, or even a colleague and a friend – what can you do to help others around you? It’s of course often a delicate issue and not one to call out publicly. But taking action to encourage better mental and physical health in your workplace is certainly part of your role in ensuring your workers experience a safe and healthy workplace every day. So, it’s more than relevant.

 

So why not share this great tool today and encourage your workers and colleagues to think about how they are and how they might improve their mental and physical wellbeing. It only takes a brief email to all staff or a quick mention in a team meeting the next time you are discussing wellbeing or health and safety in your workplace.

Leadership

5 easy things every workplace can do to manage foreseeable safety hazards

It might seem extremely obvious, but maintaining a clean and clutter free workplace is one of the simplest things you can do to look out for the health and safety of your workers. Slips, trips and falls are more prevalent than you think, contributing to more than 23%[1] of workplace compensation claims in Australia.

 

“Almost every time I enter a workplace for a consultation, I can immediately see several hazards that could very easily be avoided. All it takes is a moment to stop and look around to see what they might be.”

– Ryan Baldwin, Junior OHS Consultant

 

So, what do you need to do?

Well, see if you can easily sort some or all of these 5 things out:

1. Clutter

Is there anything obviously messy and untidy? Perhaps piled up boxes of files by your desk or unnecessary items in walkways. Think about ways you can properly store important items that people need to access… otherwise move them into storage.

2. Slippery Floors

Look for wet areas, then identify a way to keep it dry!

Potential HazardPotential Solution
Excess water at the entry to your office on wet daysAt entrances, on wet days, consider umbrella bins or bags. If placing down mats, make sure that these don’t become a trip hazard!
Excess water in kitchen and bathroom areas due to spillsHave a conversation with workers to understand the cause. It may be as simple as there is no drying rack or tea towel. Avoid just “hanging” signs like “Keep Dry” –before understanding the cause.
Leaks where chemicals are storedStore chemicals on trays or in containers, so any leaks are contained.

3. Cables and cords

Ensure that your electrical cords are properly secured and covered to avoid trips and other electrical hazards. This can be done using tape and/or velco covers.

4. Open Drawers

Empty out those draws so that you can close them! Filing cabinets that are overly full from the top, may actually tip over when opened, due to the weight of the contents.

5. Hygiene

Again, it might seem obvious but colds and flus can spread easily in workplaces. So, make sure the hand soap is filled up in the bathrooms and kitchens or supply hand sanitizer to prevent these bugs from spreading. Make sure the office and computer equipment is kept clean.

 

That’s it for now. These might seem obvious, but you wouldn’t believe how many issues you will avoid by managing the simple things.

Be aware though that this is not an extensive list. You really need to routinely take some time out to review your workplace and think about how you can better protect the health and safety of your workers. If this means writing a list of routine tasks that need to be completed – then make that list or, even better, think about establishing a safety management system!

 

By the way, if closing out the tasks from your ‘routine list of health and safety tasks’ becomes a problem, then perhaps a cloud-based solution like Safety Champion may be something for you to consider. Take a product tour today.

 

[1] Australian Workers’ Compensation Statistics 2014–15 (revised July 2017)

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Health and safety legislation – the basic explanation

With all the acronyms, authorities and legislation out there, health and safety legislation can be complicated for many businesses that don’t have dedicated specialist staff on board. It can be difficult to know exactly who to listen to and what to take note of for your business. So, we thought we’d give you a quick run down of health and safety in Australia so you know where to turn if you need to learn more.

 

In Australia, the requirement to legislate and regulate health and safety is a function of each individual state and territory. This means that it is state based law, not federal law such as the Fair Work Act 2009. So, the legislation you should be looking at for health and safety is dependant on your state. Here’s a nice clean list for you:

 

Because health and safety regulation is state-based, this is why the authorities have different names from state to state. It’s advisable that businesses are familiar with their relevant regulator and take their cues on health and safety from there. If you are confused about who your regulator is, here’s where you can find the current links to their websites from Action OHS Consulting.

 

Most of these guys have brilliant tools and information readily available to help you out – so head to their websites.

 

And what about Safe Work Australia? Who are they? Put simply, these guys are the national policy body responsible for researching and further developing health and safety strategies each state can adopt. Safe Work Australia is another excellent source of easily digestible information and advice for any business or employee needing to learn more.

 

And before we finish up, another common confusion point is about Worker Compensation. Be aware that Health and Safety Legislation is different to Workers Compensation Legislation. Health and Safety Legislation looks at establishing ways to prevent the accident and injury from occurring, while the Workers Compensation Legislation provides direction on how work related injuries should be managed.

 

So, if you need to learn more about health and safety in your business, familiarise yourself with the webpage of your relevant state based health and safety regulator. Again here’s that list. And then check out Safe Work Australia if you need to know more.

 

 

Still unsure or want to seek further clarification? Drop our team of health and safety professionals a line for more guidance and support specifically suited to your business needs.

 

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What is the difference between all those health and safety acronyms anyway?

A lot of our new clients come to us and say a similar thing. “I just got confused with all those health and safety acronyms! OHS, OSH, WHS or even WOSH… they all look the same, but are they?”

 

Commonly, businesses just don’t know why there are so many letters in different combinations, and what they actually mean for their business.

 

“I just got confused with all those health and safety acronyms! OHS, OSH, WHS or even WOSH… they all look the same, but are they?”

 

The fact is that the reason they seem the same, is because… you guessed it, they are. The variation in terminology is generally a result from how the health and safety legislation is titled in each Australian state, or the body that regulates the implementation of that legislation.

 

 

The common safety acronyms explained

Here’s a few of the common ones you see around explained:

 

  • WHS: In all Australian stated (other than VIC and WA), you will see people referring to WHS – Workplace Health and Safety due to the Work Health and Safety Act 2011 or Work Health and Safety Act 2012
  • OHS: In Victoria you will see people referring to OHS – Occupational Health and Safety due to the Occupational Health and Safety Act 2004
  • OSH: In WA you will see people referring to OSH – Occupational Safety and Health due to the Occupational Safety and Health Act 1984
  • HSW: In Great Britain and New Zealand you will see people referring to HSW [Health and Safety] due to the Health and Safety at Work Act 1974 and 2015 respectively.
  • HSE: In Great Britain, you may also see people referring to safety as HSE – this is in reference to their regulator Health and Safety Executive.
  • OSHA: This referencing of the regulator also holds true in the USA. People referring to safety as OSHA aligning with the regulator: Occupational Safety and Health Administration.
  • EHS: This time, adding the E in there means “Environment”. This adds a layer of environmental considerations to workplace health and safety.

 

Free safety promotion poster set for your workplace. Download now.

 

Put simply, these safety acronyms mean exactly the same thing. They guide businesses to make a commitment to establish a workplace where a worker will leave work with the same physical and mental health that they presented to work with.

 

 

Onwards and upwards – getting safety moving

So if you use the terminology interchangeably, this really isn’t an issue. If you do get corrected by some smarty pants, point out that maybe they should be more concerned with the goal of keeping workers safe and healthy in the workplace, and less concerned about technicality and semantics.

 

 

These acronyms often just serve to make workplace health and safety seem even more complex that it already seems to people. So, we say, put the acronym aside for the moment, and just focus on what’s important.

 

And it’s this. All of this, all these acronyms, are simply about one thing: How can we make workplaces safer so that no one is hurt at work!

 

Sign up to our free safety management software today.

 


Alright that’s it from us – be sure to check out our other blogs for more useful information about safety. Try these ones next:

Health and safety legislation – the basic explanation

Why you should pay attention to prosecutions data

Insights

Try ‘stacking’ your habits… to prevent safety from falling over.

At the Safety Champion HQ we were recently discussing a blog we came across in Fast Company. The author was writing about how to build habits. More specifically, how to build habits that yield positive outcomes by integrated them into our lives in super simple and effective ways. While everyone has goals in life and ideas of things they want to achieve, we so rarely stick to the tasks required to get us there. In other words, we lack the staying power.

 

This got us thinking about our clients when they are starting to build a culture of health and safety in the workplace. The business owners and people managers we work with keep telling us that maintaining the momentum to meet health and safety targets and objectives can be difficult. With this in mind – and following some rather opinionated conversations here at HQ – we think that some of the ideas in this blog about building positive habits could be applied to assist businesses to build a strong safety culture.

 

One of the key ideas that came up was the concept of ‘stacking habits’. Say for example, you already routinely do something in the workplace and maybe you even do this without questioning it. Well, that’s perfect. It’s now just a matter of adding another habit or task to the one you already do as a way to make sure it happens. This way you start to automatically do one when you do the other. Brilliant.

 

For example, your team may meet every Monday morning for a ‘work in progress’ or ‘operations’ meeting – why not add the topic of health and safety to the agenda? Or your administration staff may be responsible for following up managers to provide their budgetary or KPI reporting quarterly – why not add the question of the health and safety targets progress to that follow up? Or perhaps your staff complete timesheets every week – why not add the completion of a safety checklist or register to the timeslot?

 

“Stacking habits is one highly successful mechanism that we find many SMEs are starting to take up. It’s a really smart and simple way to build safety into business as usual activities.” – Elaine McGuigan, OHS Consultant.

 

There are many ways that we can see ‘stacking habit’s working for OHS. After all, effectively managing your OHS or WHS obligations in the workplace is largely about ‘keeping on top of it’ and ‘keeping it top of mind’. So, try stacking your regular office habits with your OHS ones, and start achieving your health and safety targets for the year today.

 

 

If you are still struggling with how to encourage your staff to stack habits or to actually take health and safety as seriously as it needs to be, watch this video to see how our software can be a great solution. It allows you to digitise your OHS targets, delegate tasks, apply deadlines and reminders, and give managers and owners an overview at the click of a mouse. Simple.

Four ways to provide better support to your First Aid Officers
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Four ways to provide better support to your First Aid Officers

Many businesses these days have got some great OHS/WHS practices going on, realising the huge importance of keeping their employees healthy and safe.

 

It’s more and more common to see health and safety related posters up in workplace tearooms, clearly marked and fully stocked first aid kits, and appointed fire wardens and first aid officers.

 

Free safety promotion poster set for your work. Download now.

 

At Safety Champion, we think this is an awesome step forward!

 

We’re even starting to see businesses of only a few staff undertaking health and safety activities throughout the year, especially those taking advantage of useful safety management software like Safety Champion!

 

But of the more common activities we see, it’s having a First Aid Officer in place that businesses are pretty good at.

What to know about the First Aid Officer

 

It’s important to remember that businesses should not only appoint a First Aid Officer but also ensure they are trained and regularly skilled up in case one of those unfortunate incidents does occur.

 

Typically, First Aid Officers rarely use their ‘skills’. However, if something nasty happens in the workplace, it is important that they are confident and ready to respond.

 

 

Typically, First Aid Officers rarely use their ‘skills’. However if something nasty occurs in the workplace, it is important that they are confident and ready to respond.

 

 

Tips and ideas for supporting First Aiders

 

So, here are some easy, low-investment ideas that you can easily adopt to support the people who put up their hand to be the workplace First Aid Officer;

 

  1. Hold a quarterly or 6-monthly meeting with your first aid officers to review the incident reporting register and discuss how to manage any foreseeable scenarios. Consider having individual First Aid Officers review these scenarios – let’s say 2 or 3 scenarios each time you meet.
  2. Email some useful ‘how-to’ blogs and other related OHS/WHS articles to First Aid Officers to remind them of their training and to help them maintain confidence in their first aid skills. Like ours, for example!
  3. Print and display first aid safety posters. This will assist non-First Aid Officers build their interest and understanding of your first aid program. Our friends at Alsco have over 40 freely downloadable and print-ready posters for you to choose from; such as first aid signsfirst aid visual guide posters; and first aid posters.
  4. Provide your First Aid Officers with access to the Safety Data Sheets (SDS) for all hazardous chemicals that are available for use in your workplace. Consider collating the first aid information – and ensure that all first aid requirements are available. Again, you may look to review 2 or 3 chemicals each time you meet.

 

 

Get it on the agenda!

 

Only have one First Aid Officer? No problem! Add ‘first aid’ as an agenda item to your existing operational or ‘business as usual’ meetings – this can been routinely, it does not have to be at every one of these meetings.

 

The key is to make sure your First Aid Officer(s) remain trained with current practices. Oh and don’t forget to keep that first aid kit stocked and ready.

 

We know that managing health and safety in the workplace can seem hard and complicated. Watch this video to see how Safety Champion Software can help simplify the whole thing for you.

 

*****

 

For more detail about first aid take a look at the Code of Practices for Victoria and all other states. And here are some more docs about managing the working environment: 

 

 

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Tips for safer manual handling practices in your workplace

Think about the last time you lifted an object that was heavier or more awkward than you realised.

 

You might feel pretty sure that you didn’t injure yourself when you moved it, but don’t let this fool you. Actually, incorrect lifting practices can lead to chronic or ongoing problems whether you feel it at the time or not.

 

From a health and safety perspective in the workplace, this is an important consideration for employers and managers. It means that not only may you be liable for any immediate injuries to your workers caused by poor manual handling practices, but also the oftentimes ‘hidden’ injuries that may be sustained over time.

 

Get your free manual handling safety promotion poster

 

 

The reality is that it is more than common that manual handling – any activity that requires effort to lift, move, push, pull, carry, hold or restrain any object – isn’t managed as well as it could be in most workplaces.

 

 

Body stressing and manual handling accounts for 40% of all workers compensation claims with an average cost per case of AUD$115,780.

 

 

Industries like the retail sector – where associated risks and hazards are higher due to the nature of the business – need to be particularly aware. Workers regularly lift and move stock around from storeroom to display to customers, increasing risks.

 

 

What don’t you know about manual handling?

 

Whilst most managers and workers understand safe lifting principles like “bend you knees” and “keep your back straight,” effective management of manual handling in the workplace extends past this.

 

It is also about the layout of your display and storeroom spaces. It’s about using the best operational practices possible to reduce the risks. And it’s also about encouraging all lifting to happen with the low risk zone (see the picture below).

 

Here are two simple things to consider to assist you in reducing the risks and hazards to your workers;

 

Weight of the products.

Lighter items should be placed on higher shelves. Heavier items should be placed on shelves between shoulder and mid-thigh height, ideally at waist height.

This said, regularly accessed items should be stored, shoulder and mid-thigh height, with infrequently accessed stock outside of this zone.

 

Height of the products.

When unpacking stock from boxes, identify ways that this can be done at hip height. To enable easy reach, products on the top shelves should not be stacked on top of each other.

Change the size or weight of packaging by breaking down large loads into smaller ones, and finding out if stock is available in smaller sizes. Smaller loads can be lifted and handled more easily.

safety champion software advice for better manual handling practices in the workplace

 

 

How to start with better practices today

So, you can see that ensuring of the health and safety of your workers with regard to lifting and moving stock around doesn’t have to be overly complex. It can be as simple as reorganising your spaces, providing trolleys or step ladders to help, or even just considering how you can reduce double or triple handling of stock on a day-to-day basis.

 

Maybe start by getting your team together to discuss how you can create the safest manual handling practices in your workplace.

 

Remember that it’s your workers who will likely be the first to notice any difficulties, and they are probably the ones to have some great ideas for how you can improve procedures and tasks to support a healthy and safe workplace for all.

 

 

Learn about our free software to help you manage safety better.

 

 

If you would like some help about holding an internal meeting to discuss manual handling at your workplace, here’s a handy Manual Handling Toolbox Talk to help you out. To learn more about what you can do, here’s the Code of Practice: Hazardous Manual Tasks to guide you. 

 

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Are you protecting the safety of your workers who handle cash?

This is something that you may not have thought about before. But just by being a business where cash handling is a common part of your daily dealings, you may be increasing health and safety risks of your workers.

 

If you think about it, this makes sense. Often small and medium sized businesses, like as entertainment venues, restaurants and retailers, don’t have access to the same security systems and measures for cash handling that the bigger guys have. This can make your business a vulnerable target, increasing the chance of theft and robbery. And your workers may actually get caught up in these instances if they do occur.

 

So, what can you do to protect the health and safety your workers from these risks? While an exhaustive and expensive security system may not be viable for you right now, there are a number of simple things that you can do now to reduce the chance of any unfortunate events happening. Here’s just a few from us:

 

  • Get your team together and assess your processes and the workplace itself to see if there are hazards that can easily be managed and improved. Use the hazard identification checklist in this guide (Appendix A) to help you.
  • Encourage, don’t discourage your customers from using credit or EFTPOS to minimize the amount of cash you take in.
  • Avoid routine when it comes to moving cash off site such as changing the day and route that you travel to the bank.
  • Ensure that when you are handling large amounts of cash there is more than one person present.
  • Where possible, attempt to have cash handling spots in highly visible locations.

 

While this list includes just a few of the things to consider, it really is vital that you take an active role in managing the things that may be increasing the risk of cash-related incidences at your workplace. After all, it is for the protection of your employees, and their health and safety. To help you out, read this guide from Safe Work Australia – Guide for transporting and handling cash, for a more extensive overview of things you should consider.

Leadership

Ways to reduce the risks of fatigue in your workplace.

There’s no denying that the 24/7, ‘always on’ world we are now living in is becoming more than a worry when it comes to both our mental and physical health and wellbeing. And one of the biggest worries is sleep – or more specifically, the lack thereof! A recent report released by the Sleep Health Foundation highlighted that the daytime consequences of inadequate sleep are increasingly common, affecting up to 45% of the population. So that made us wonder – what does this mean for health and safety in the workplace?

 

Unsurprisingly, the report revealed that a lack of sleep can affect worker performance. Scarily, 29% of adults in the study reported that they had made errors at work due to sleepiness or sleep problems. While 17% reported that they missed work due to feeling sleepy. So, encouraging good quality sleep is clearly important for any business looking to optimise productivity and worker performance.

 

But it goes further than this. Many workplaces need to manage high consequence hazards that may be heavily impacted by fatigue. One of the key hazards, common to many roles and workplaces, is driving. On this point, the Sleep Health Foundation report revealed some alarming stats with 29% of people reporting that they have driven whilst drowsy and 20% actually nodded off whilst doing it. But worse still, 5% of the respondents reported having had an accident in the past 12 months due to dozing off! So, if driving is part of your workers role, or is even simply the way they get to and from work, supporting your workers to get better sleep is vital.

 

So what can you do? Whilst we’d all love to provide a room full of hammocks, nap pods like Google, or a dedicated siesta time, it’s unfortunately not practical for all workplaces! So below are some simple and effective considerations to help you manage the impact of fatigue on your workers:

 

Talk to your workers

Learn whether the work itself might be a contributing factor to the sleep quality of your workers. Discover whether there are tasks that your workers identify as dangerous or difficult when they are fatigued. Talking to your workers will help you identify the health and safety hazard, so you can establish a process to control it and manage the risks.

 

Change your workplace culture

Don’t disadvantage workers who turn their phone or email off when they leave the office. And don’t just say this, actively encourage it by setting the example yourself and communicating about the importance of switching off to allow for proper rest and recuperation.

 

Provide workers with information

The Sleep Health Foundation has over 75 fact sheets that can guide and inform you. Use these to lead a health and safety toolbox talk with your workers, or print a few of the most relevant ones to pin up in the staff kitchen.

 

Establish a Driving for Work Policy

This is a guideline that maps out safe distances to be travelled within specific time periods, start and finish times, car safety ratings should there be an incident, etc. It can help to manage the risks of driving while on the job.

 

Sleep disorder screenings

For higher risk workers, such as those who work in transport, shift work, or operate heavy machinery, consider whether a sleep disorder screening could be of benefit. This may be pre-employment or routinely during employment and can help you to manage the risks.

 

 

However, as you explore the workplace factors that may contribute to fatigue risks, remember that it’s not only work related tasks that contribute. The fatigue hazard exists whether it is a result of work or non-work related activity. So, watch out for other personal or home-related factors such as workers with newborn babies or stress.

 

Check out this useful factsheet about fatigue as an occupational hazard to help you make sure you are on top of managing the risks.

 

 

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Some things you hadn’t thought about when you last hired a contractor…

Just in case you were wondering… yes, your business has the same duty of care towards contractors as it does for its employees. The contractors you engage must be provided with a working environment that is without risk to health and safety, just like everyone else.

 

You get that but actually you are pretty confident that your workplace is safe. You are totally on top of managing OHS policy and procedure. But let’s spin this on its head for a second. Have you thought about whether the contractor themselves might introduce risks you haven’t already planned for?

 

Here’s some things to think about managing the time you have at work:

 

  • Ensure of competence. If the contractor is not competent to complete the work that you have agreed on they may be putting your other workers at risk. So, before you take them on, gather supporting information like certificates and licences, and verify competency through references.
  • Conduct an induction. If they don’t know the rules and procedure, again they may be putting others, and themselves, at risk. Hold an induction covering workplace rules, emergency procedures, hazard and incident reporting processes before they commence work. And regardless of whether they are at the workplace for an hour or a year.
  • Define responsibilities. Identify which workers in your workplace will be responsible for managing or supervising contractors. This will help ensure that if anything goes amiss, someone with workplace experience can catch it early.
  • Monitor work. Once the contractor has commenced work, your responsibility does not stop. Keep across what they are doing and check in with them. They may have health and safety questions and concerns that come up as they go.

 

And finally, manage your risk and ensure that the contractor is insured. Request that the contractor provide you with their most current public liability, professional indemnity, and WorkCover insurances, as appropriate.

 

By the way, we’re not just talking about contractors in the construction industry. This is any person, or an organisation for that matter, that provides a service for a fee but is not a direct employee. Think consultants, freelancers, external accountants who work in your office… they are all contractors and, as such, the above still applies.

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