T2
Retail WHS Success & Self-Insurance Safety Management
Streamlined Evidence
Improved Onsite Safety Practice
Increased Across 150+ Stores
Streamlined Compliance Tracking
Scope and requirement
In 2018, T2, a global tea retailer with over 150 stores, embarked on the journey to become self-insured, requiring them to elevate their WHS programme to meet compliance standards. When they first approached us their key challenges included:
Alignment with self-insurance tools and requirements
T2 sought a safety software partner to help them align their workplace health and safety (WHS) programme with the National Self-Insurance Audit Tool, ensuring all compliance requirements were met and maintained.
Enhance store-level safety responsibility
Empowering store managers to take immediate action on-site while maintaining corporate-level oversight was a key focus for the growth of their safety management programme. Shifting safety responsibility would then enable their dedicated safety resource to focus on safety strategy and company-wide initiatives.
Accessibility and organisation of safety evidence for audits
They were seeking a partner who could implement a centralised system for collecting and storing safety evidence, making it easily accessible and audit-ready, which would streamline the audit process and enhance overall efficiency
Recognising these needs, T2 approached Safety Champion Software seeking a digital solution that could improve safety governance and compliance across their retail network.
“They spent the time seeking to understand exactly what it was we needed… and, also, took the time to come back and check that what they delivered was what we had expected. It’s a two-way dialogue, there’s consultation between the client and the customer and that doesn’t finish at the end of the transaction, it continues.”
Jade Nicholson
Safety Manager, T2 (2018)
Elevated results
T2 successfully elevated its workplace health and safety (WHS) programme to meet the rigorous compliance requirements of their self-insurance process, achieving:
Streamlined evidence collection
By shifting safety responsibilities to store managers, Safety Champion Software empowered T2 employees to take immediate action on-site. This decentralisation improved operational efficiency and allowed for quicker responses to safety issues
Increased visibility & accountability
The solution we delivered provided T2 with enhanced visibility and accountability across all 150+ stores. This increased transparency, ensuring that safety standards were consistently met and maintained throughout all levels of the global organisation.
Enhanced payroll integration
The integration of Safety Champion Software with T2’s payroll system improved compliance and tracking. This seamless integration ensured that safety data was accurately recorded and easily accessible for compliance purposes.
Greater focus on safety strategy
With the implementation of Safety Champion Software, the T2 Safety Manager was able to shift their focus from handling daily operational issues to developing and implementing long-term safety strategies. This strategic focus supported the broader safety culture and compliance objectives of the organisation.
These improvements allowed T2 to confidently pursue self-insurance while strengthening its company-wide safety culture.
System implementaion
Our Approach
To ensure a smooth transition, the Safety Champion Software implementation team worked closely with T2 to embed a structured safety framework tailored to their operations. Through this approach, Safety Champion enabled T2 to create a more proactive, transparent, and sustainable safety programme, reinforcing safety ownership at all levels of the business.
Diversified Safety Responsibilities
Diversified Safety ResponsibilitiesSafety responsibilities were shifted to store managers, enabling them to take immediate action on-site while maintaining company-wide alignment.
The T2 Safety Manager transitioned from handling daily operational issues to focusing on strategic safety initiatives, supporting the broader safety culture and compliance objectives.
Centralised Evidence Collection
A centralised system for evidence collection was established, ensuring audit readiness and compliance with self-insurance requirements.
Payroll Integration
Built-in Safety Champion Software integrations with T2’s payroll system enhanced efficiency and streamlined safety tracking across all 150+ store locations and warehouses.
Results
Streamlined Evidence
Improved Onsite Safety Practice
Increased Across 150+ Stores
Streamlined Compliance Tracking
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